Setting Up School Lunch Orders

You can run school lunch orders as a product campaign on Raised. Parents choose the day they want lunch for, see only that day's menu, and order and pay online. You can close each day at a set time and print packing labels one day at a time.

This guide walks through a typical setup, such as a school offering pies on Monday, sausages on Wednesday and a treat on Friday, with fruit available every day.

Before you start

Decide three things for each lunch day:

What is on the menu.
When and where lunches are handed out.
How late you can take orders and still have time to buy or make the food.

Step 1: Put each day's food in its own section

Sections group the items on your campaign page. For lunch orders, each day gets its own section.

Go to Manage Catalogues and open the catalogue your campaign uses.
Add a section for each day, for example Monday menu, Wednesday menu and Friday treat day.
Add a section for anything you sell every day, for example Fruit or Drinks.
Put each item in the right section and save. Saving updates the campaigns that use this catalogue.

Items that are not in any section are offered on every day.

Step 2: Add a collection location for each day

Open your campaign and go to Campaign Settings, then the Ordering tab.
Under Fulfilment Methods, select Collection.
Add a collection location for each lunch day. Tick Collect at specific time and set the date and time lunches are handed out.

Put the day in each location's name, for example Monday lunch, school hall. The order filters list collection locations by name, so this is how you tell the days apart when packing.

Step 3: Give each day its menu

Still under the collection locations, tick Different menu for each pickup.
Under each collection location, tick the sections it offers. Monday's pickup gets Monday menu and Fruit, Wednesday's gets Wednesday menu and Fruit, and so on.

See Different Menus for Each Pickup for how menus behave.

Step 4: Set a cutoff for each day

If you need orders in by a certain time, tick Close orders for this pickup at a set time on each collection location and choose when orders close, for example 9am on the day. After that time parents can no longer choose that day.

See Closing Orders for a Pickup at a Set Time.

Step 5: Ask for the student's name and room

Add a required checkout question such as Student name and room, so every order says who the lunch is for. See Checkout Questions.

Save your settings, then share the campaign link with parents.

What parents see

A Choose your pickup step at the top of the menu, listing each day that is still open, with its order cutoff.
The menu for the day they pick, plus anything offered every day.
A checkout with that day already selected.

Each order is for one day. A parent wanting lunch on two days places two orders. If a parent switches to a different day, anything not on the new day's menu is taken out of their basket and they are told.

Packing and handing out lunches

Go to your campaign's Orders page and choose Packing slips.
Use Filter by Collection Location to pick one day.
Choose Sticker labels and tick Include custom questions so each label shows the student's name and room.

The same filter is in View reports / CSV, so you can download one day's orders.